For those travelers to Cancun TAX BACK, as specialized service that works with in conjunction SAT (Mexican Tax Government), is in charge of returning those taxes incurred by non-residents in Mexico, being located in both terminals of Cancun International Airport.
More than 500 stores are part of the TAX BACK official Program in Quintana Roo. Visitors non-residents in Mexico have to know some rules about this service:
- To be able to apply, purchases should be higher than $1,200 Mexican pesos including IVA (VAT) and made in these included stores in the Program. We suggest you to ask the stores if they are participating in the Program before making purchases.
- Purchases made in cash reaching an amount between $1,200 and $3,000 Mexican Pesos are applicable. Above or below this amount, purchases are not considered. Purchases made by means of credit card up to $1,200 are also applicable. Several purchases receipts can be added to reach the amount up to the minimum.
- In the case of merchandises with a value over $5,000 Mexican Pesos, it is mandatory that you show it to the officer at the TAX BACK airport office.
- The reimbursement of tax will be wired within the 40 days after the date of your departure to your bank account.
4. The Tax Back modules are located in the sterilized zones of Cancun International Airport. In Terminal 2, one is located at the top of the stairs, right in front of the VIP lounges. In Terminal 3, another office can be found in the hallway that leads to the boarding gates.
IMPORTANT: Remember that you will need previously to carry out some copies of your visa, passport, boarding pass, invoices with the IVA (VAT) clearly marked, as well as the original receipt. Get yourself organized and take advantage of this service.




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